FAQs
Are you accepting NEW patients?
Yes! We are welcoming new patients of all ages to Portrait Dental. Call us at 416-534-6000 or book online today.
What should I expect as a NEW patient?
Welcome to Portrait Dental!
As a new patient, we will ask that you fill out a patient history and medical form. For your convenience, these forms can be found here or you can fill them out at our office however we ask that you arrive 15 minutes prior to your appointment to complete them. Please also bring any insurance information and/or cards that you will want to use for your first and future visits.
It is recommended that you book a complete oral examination which includes a complete thorough cleaning and x-rays so the dentist can evaluate your current dental health and determine if there is any pressing treatment needed. If you have any concerns with your oral health, treatment goals, or questions, it would be helpful to bring a list with you.
We’re happy to answer any questions and welcome you to our practice!
What is a complete oral exam?
A complete oral exam is a comprehensive diagnostic exam so we can evaluate any oral health conditions or concerns. During this exam, the hygienist and dentist will clean your teeth, take x rays and check for cavities and gum disease.
Do you do direct billing to my insurance company?
Yes, we do! Depending on your insurance plan, we can bill your insurance company directly and immediately after your appointment.
I have Dental Anxiety. What options are available to me?
It is not uncommon for people to avoid getting the dental treatment they need because of dental phobia. At Portrait Dental we want every patient to feel relaxed and comfortable and will do what they can to provide painless, quick treatment by offering a variety of sedation methods. Call us today to learn more!
How does your pricing compare to other Dental practices in the area?
Portrait Dental follows the current Ontario Dental Association fee guide to ensure we provide you with the high quality and affordable care that you need.
What is the appointment cancellation policy?
We understand that things come up however we ask that you try to provide us with at least two business days’ notice if you need to cancel your appointment.
What should I do if I have a dental emergency?
If you are experiencing a dental emergency, please contact our office right away. As a patient, it is our top priority to relieve and treat any oral health pain you may be experiencing.
If you are experiencing any of the dental emergencies below, please call us at 416-534-6000. Our dedicated team is here for you!
- Swelling in the mouth or face
- Loose teeth
- Bleeding from the mouth
- Severe pain in jaw or tooth area
- Missing tooth or cracked tooth from being hit in the face or mouth
- Pain caused from hot/cold when biting down